Refund and Cancellation Policy - Arvisa IT Solutions

At Arvisa IT Solutions, we strive to provide the best services and customer satisfaction. This Refund and Cancellation Policy explains the terms and conditions under which you may request a refund or cancel services. Please read carefully to understand your rights and obligations.

Refund Eligibility

Refunds are eligible under the following circumstances:

Service Delivery Issues: If we fail to deliver the services as agreed upon within the stipulated time frame, you may request a refund.
Technical Issues: If the services provided do not meet the quality or functionality standards due to a technical error caused by us, a refund may be requested.
Payment Errors: If you have been charged incorrectly or billed for services you did not authorize, you are eligible for a refund.
Subscription Cancellations: If you cancel your subscription within the specified cancellation window, you may be eligible for a refund of the unused portion of the service.

Cancellation Policy

To cancel a service or subscription, you must notify us within the following time frames:

Subscription-based services: You may cancel within 14 days of your initial purchase or renewal date to be eligible for a full refund.
Non-subscription services: You may cancel within 7 days of the service start date for a full refund, provided no work has been started.
Custom Development or Design Services: You may cancel within 5 days of signing the contract or agreement. If work has already begun, a partial refund will be issued based on the completed work.

How to Request a Refund or Cancellation

To request a refund or cancellation, please follow these steps:

Contact us through email or phone with your order details and the reason for the refund or cancellation request.
Provide any relevant supporting documents, such as payment receipts, invoices, or screenshots of issues.
Wait for our team to process your request. Refunds will typically be processed within 7-10 business days after approval.
If your request is approved, the refund will be issued to the original payment method.

Non-Refundable Items

Certain services or products may be non-refundable. These include:

Customized services or products once the work has begun.
Digital products, such as software licenses or downloads, after the delivery of the product.
Services rendered that are not in breach of the terms of the contract.
Payments made for expired or expired promotional offers.

Contact Us

If you have any questions or concerns about our refund and cancellation policy, please feel free to contact us:

📧 Email: arvisaitsolution@gmail.com

📞 Phone: 9140504700

🌍 Website: arvisa.in

Thank you for choosing Arvisa IT Solutions. We value your business and aim to provide you with exceptional services and support.